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If you did not pay with a card or do not have the card, you may be able to present your id, and they will trust you with a refund. Live goods and items that use flammable liquids or gases must be returned to a store. We will inspect all packages upon receipt at our warehouse. In the case of defective merchandise, if it is found to be in good working order the return code will be updated and shipping charges will be applied accordingly. A ceiling fan doesn’t sound like a crazy return—maybe it didn’t fit or work correctly.
We plan to return appliance for a refund but after reading these comments, I have a feeling we are in for a real battle. Purchased a Whirlpool refrigerator for a remodel. After 2 weeks when I plugged it in, it did not work.
Lowes Reviews
You want to buy cheap products and save on monthly bills? I live with my granddaughter and family. She has been trying for almost a month now, to get a new refrigerator, that’s not leaking, or scratch and dented. 1st refrigerator, after waiting 3 weeks, arrived dented and scratched, she refused. A week later, another one came, scratched and dented, refused again.

We bought a stackable ge washer dryer and we didn’t hook it up within the 48 hours of delivery. When we used it the dryer made a terrible noise and got so hot we shut it off within three minutes scary hot. Called Ge and emailed long waits on hold. But I was told they would exchange it out for a new unit and set up the date 2 weeks ahead. 2 days before the exchange date we received an email saying the exchange wasn’t happening.
Lowes - Refused defective toilet exchange
Front of freezer scratched bringing into house. I do not want to return it—just get a discount for damage. Picture was made by delivery person and he indicated he would let HD know—did not indicate I had to contact HD within 48 hours. I cannot find this on any of the papers I was given. Clothes don’t even get wait and the repair man said that is just the way it is. Really $450 for something that doesn’t even wash clothes.

Meet with store manager, he was nice enough to say he would take it back, but I needed to get it repaired first. So, after another week, repairman comes, will be back a week later, says he has to put $700 worth of parts in the range . Tube moral, make sure you get a reference number from Samsung – and, call home depot within 48 hours, or you may get stuck with something you don’t want. We’re trying to return a glasstop stove to Home Depot because they did not inform us that you could not use cast iron or ceramic cookware on it.
Home Depot Exchange Policy – How do I know if my item is returnable?
Eligible online purchases for online returns will receive a shipping label by email. The best flushing toilet at home depot is capable of giving you a perfect experience when using it. These products are designed to fit every buyer's need, for any age, gender or need.
I have looked up the machine on Home Depot’s website and find that it is now “Discontinued”. I noticed a lot of recent negative reviews on this machine since my purchase. I think LG simply mass produced a piece of junk to peddle to Home Depot. Demand was great that’s why they were on backorder.
It can be the items for the kitchen or the best beauty product. You need to buy the best products of 2021. TOTO's MS854114EL 01 Eco Ultramax Redeluxe One-Piece Toilet is the smallest, strongest and most efficient model in the world. It has an elongated head that moves with you, so it won't get stuck on your roots. The toilet has a 3-inch flush valve that provides us with a wide flushing range.

I’ve done it, and they don’t ask too many questions. I work at lowes at customer service and we can't return a used toilet seat because of health matters. Once the toilet seat is installed we can not take it back. The best toilet for home is the only toilet at Home Depot, anywhere.
For this reason, I have included many complaints about Home Depot’s appliance return policy. Keep in mind that every refund case is different. The Home Depot will not reimburse original shipping charges or return shipping charges for products that are returned due to purchaser regret. We will, however refund these charges in cases where the return is a result of a shipping error or if the item arrives damaged or defective.
Or, maybe you have The Home Depot Commercial Account or Commercial Revolving Charge. Write a private message as Lowes verified representative. Private messages do not impact your company rating. If you want your response to count towards your company rating, you can also leave a comment for this review.
If the toilet was cracked when you got it the plumber should have noticed and you could have exchanged it. Since the crack is just showing up now either the plumber tightened the bolts holding the tank to the bowl too tight to the toilet was hit in some way to cause the crack. One person has cost them 1.3 MILLION in fake/fraudulent returns.
